Looking After a Strata Pool: A Guide for Strata and Property Managers

A shared pool works hard. More swimmers, more sunscreen and more debris mean the water changes faster than in a backyard pool, and when something goes wrong, the strata or property manager hears about it from residents first. Here is what good strata pool care looks like.

Service often enough

Busy shared pools usually need servicing more often than a house pool, particularly over summer. Twice a week is common for larger complexes in the warmer months, and the right frequency depends on how many people use the pool and whether it is indoor or outdoor.

Test properly on every visit

A quick test strip is not enough for a shared pool. Testing chlorine, pH, alkalinity, calcium, stabiliser and the rest on every visit catches problems early and gives you numbers to point to if a resident raises a concern. We use a LaMotte Spin Touch, which runs 10 tests from one sample.

Get a written report every visit

You should be able to see what was done without going on site. A report with the test results, the chemicals added, photos and anything that needs attention makes it easy to answer residents, keep records and plan repairs.

Know who does what

Make it clear in writing who is responsible for closing the pool if it is unsafe, who keeps the records and who looks after things like the fence and gate. Check with your council or NSW Health whether any extra testing or record keeping rules apply to your pool.

Plan for equipment

Pumps, filters and chlorinators on shared pools run long hours and wear out sooner. A contractor who flags problems early, and quotes repairs in writing before doing them, lets you budget instead of dealing with breakdowns in the middle of summer.

More on pump, filter and chlorinator replacement

Talk to us

We look after pools for strata managers and property managers across Sydney, alongside home owners. Get in touch for a quote for your building.